How to Write a Bank Teller Resume
Your bank teller resume needs to clearly communicate to the hiring team your professionalism, background, and ability to work effectively with the public. Bank tellers have many different backgrounds, so while a past work history as a teller is always going to be an advantage on your resume, your core skill set and fit for the job are also important considerations. Tellers generally receive bank-specific training on the job, equalizing backgrounds but not creating the innate traits that employers want.
A positive outlook and an upbeat approach to handling the public is critical. For most institutions, the teller is the face of the organization. Employers want to be sure that you can give their customers a good experience during each and every interaction. They want to see that you can remain calm under pressure, smile consistently on the busiest days, and handle clients who may be argumentative about fees and balances.
Clerical abilities and basic math proficiencies are also helpful on the job skills for managing cash and paperwork. Many tellers now work with advanced computer systems to process transactions, so computer literacy is key for those who want to keep up with changes and advance. Thanks to the many regulations in the banking and financial services industry, administrative skills for filing notices, reports, and other customer updates will also be appreciated by employers.
Bank Teller Resume Tips
To get a good position working for a financial services firm, your bank teller resume needs to make your core skills and fit for the position stand out to the hiring manager. Toward that end, your resume should call attention to the following critical bank teller skill sets:
Customer skills: Employers want absolute confidence that you have customer management and customer relations skills.
Positive attitude: As the face of the institution most customers see, employers want to be sure you have a positive and upbeat attitude to make people have a warm and engaging reaction to doing business at the firm.
Clerical skills: Working efficiently with the computer system, the cash management system, and the reports system at your employer’s requires excellent clerical skills.
Selling skills: As the main focal point of interaction with customers, employers want to rely on bank tellers to market appropriate bank services – such as new accounts, account monitoring, or online banking – to customers. Tellers with selling skills are therefore at an advantage.
Teamwork skills: Working with a teller row or a drive-up teller team, good group skills and teamwork abilities ensure employer’s you will be a good fit for their operations.
Bank tellers have good job prospects, especially for candidates seeking part-time positions. This is due to the increasing opening of banking outposts in supermarkets and other non-traditional locations that may not always operate on full-time or traditional schedules.
Whether applying for a traditional full-time position or a part-time job, the same core skills are needed and wanted by employers. However, you should tailor your resume and cover letter to address the specific nature of the job available and be sure you link into any special needs for that particular job opening.
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